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Being a 100 year old company you tend to answer a lot of questions. Part of our job is equipping clients with all the information they will need to have a better experience with us.

Our team is dedicated to premier customer service and satisfaction. As a leading provider of logistics solutions our goals is safety, security and speed. We are CTPAT certified and will clear all your shipments nationwide. As an importing and exporting company some of our clearance service are:

  • Pharmaceuticals
  • Apparel
  • Perishables
  • Coffee
  • Pets
  • Gold
  • Medical Equipment
  • and more.

If you are interested in our services but have more questions please don’t hesitate to call us. Here are a few questions that we get asked frequently.

H.W. St. John Answers 3 Frequently Asked Questions

What Is RLF and how can it benefit your company?

RLF allows for entry types 01 and 11 (informal) to be electronically filed and cleared in ports other than where we are domiciled.

It’s benefits are:

• Quicker and more consistent cargo processing
• Pivotal role in compliance with Customs
• Simplifies the record keeping process with Customs
• Allows for reduced cycle times
• Minimizes clearance time through Customs
• Allows importers to use one broker nationwide

Why do I need a bond?

A customs bond is required for all formal entries that enter the U.S. Territory.

Why Hire H.W. St. John As Your Customers Broker?

Our skills, professionalism and knowledge of the customs clearance industry has been proven for over 100 years. As a leading customs broker we are constantly evolving to stay ahead of all trends. From the importing, exporting and logistics our team is committed to expediting your precious cargo. On our web design you can login into our tracking software to receive constant updates. H.W. St. John and Company is with you every step of the way.  We do our very best to provide you with the personalized service you expect.